MyrtleOcean

Art, Illustration, Fused Glass and more

Guildford, United Kingdom

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Buyers bought gifts from this shop and gave them 5-star reviews!

Announcement    I only charge Postage & Packaging on one item, so any additional items that you order will be included in that cost.

Announcement

Last updated on Mar 23, 2021

I only charge Postage & Packaging on one item, so any additional items that you order will be included in that cost.

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Tracey Lemon

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Tracey Lemon

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About MyrtleOcean

Sales 926
On Etsy since 2014

How it all began........

Shop members

  • Tracey Lemon

    Owner, Designer, Maker

    Hi, I am Tracey. I am an artist and designer, creating artwork and other items featuring my own designs. My shop, Myrtle Ocean, is where I sell my work.

Production partners

  • Coaster Manufacturer

    United Kingdom

    I design the coasters and then have them made by a professional coaster manufacturer here in the UK

  • Fine Art Printers

    Little Clacton, England

    Fine Art Trade Guild approved Fine Art Printers

  • Placemat Manufacturer

    United Kingdom

    Professional placemat and coaster manufacturer

  • Redcliffe Printers

    United Kingdom

    I design the cards and then pay for Redcliffe Printers to make them into cards for me

  • Zap Creatives

    United Kingdom

    I produce the designs, and then pay Zap Creatives to print them onto acrylic and cut them to shape

Shop policies

Last updated on May 10, 2022
Welcome to my shop! I am an artist, designer, fused glass artist and creator of many crafty items. I have been successfully selling my items at art and craft fairs for several years. I hope you like what you see. Check back often for new items. Thanks for looking!

Accepted payment methods

Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: not accepted

Please contact the seller if you have any problems with your order.

Payment

Etsy Payments is my preferred method of payment. I also accept Etsy Gift Cards.

Shipping

I aim to despatch your order within 2-3 days from the date that your order is placed and payment received.

UK ORDERS
All items are sent by Royal Mail First Class post, and I will send you an e-mail when your order is despatched. I obtain a proof of posting for all items from the Post Office,

If you would prefer to have your order sent by a tracked method of postage, then there will be an extra cost. Please e-mail me for the additional costs involved.

INTERNATIONAL ORDERS
I send International orders by Royal Mail International Standard (formerly AirMail), and I will send you an e-mail when your order is despatched.

The estimated delivery times as per the Royal Mail guidelines are 5 to 7 working days for Europe, and 7 to 10 working days for the Rest of the World. Delivery times do vary depending on where you live and your local mail service. You may also have to pay local customs charges as per the government policies for your country or location. This is unfortunately out of my control.

If you would prefer to have your order sent by a tracked method of postage, then please e-mail me for prices.

POSTAGE DELAYS
Please note that for both UK and International postage, delays can occur within the postal system. This can happen especially around Christmas, local holiday seasons, or when items are subject to checks by customs.

ITEMS NOT RECEIVED
As all my items are sent using Royal Mail, I have to adhere to their policies on any items becoming lost or delayed in the post. For UK orders, I need to allow 15 working days, and for International Orders 25 working days.

If your order has not arrived after these timescales, then please contact me as soon as possible. The maximum time for a claim to be made through Royal Mail is 80 days from the date the item was despatched at the Post Office (date of proof of posting). Therefore, if you are contacting me outside of the 80 days about an item that hasn't been received, then I will be unable to send a replacement item or issue a refund.